At PrintPlus, every product is custom-made based on customer requirements. Therefore, refunds and returns are handled under specific conditions.

Order Cancellation

• Orders can be cancelled before design approval or printing starts.
• Once printing has begun, cancellation is not possible.

Refund Eligibility

Refund may be provided only if:

✅ Product is damaged during delivery
✅ Wrong product delivered
✅ Printing mistake from our side

Refund will not be applicable if:

❌ Customer provided incorrect information
❌ Color variation due to screen differences
❌ Change of mind after production

Replacement Policy

• Customers must inform us within 48 hours of receiving the product.
• Clear photos/videos must be provided as proof.

Non-Returnable Items

• Customized products
• Personalized designs
• Used or damaged items by customer

Processing Time

Approved refunds or replacements will be processed within 5–7 working days.

Contact

For refund requests, please visit our Contact Page